Remote Assistants: What Do They Do And How To Hire The Best

We’ve all heard that old adage: “Work smarter, not harder.” And while we all know what it means, not everyone has embraced the smarter way of work yet. Because, the way I see it, the easiest way to work smarter is by hiring a remote executive assistant.

How, you may ask? Well, the benefits of hiring a remote assistant are astronomical. They can assist with a wide variety of tasks and functions, freeing up your time, easing your workload, and allowing you to focus on the things that matter.

With more professionals embracing remote work and hiring remote assistants to support their businesses. In the modern workplace, you need someone who is dependable, versatile, and flexible, who also has a wide skill set, is knowledgeable, resourceful, productive and efficient. The obvious hire is a remote assistant, as they’ll bring the experience and expertise you need to succeed.

Here we will explore what remote assistants do, why they’re in high demand, and how you can hire the best one for your needs.

What is a remote assistant?

A remote assistant is a professional who provides administrative, technical, creative, or executive assistance to clients from a remote location. These individuals can perform various virtual tasks, ranging from managing emails and scheduling appointments to conducting research and creating presentations. Remote assistants are valuable workers who can take on your time-consuming tasks and help keep you productive!

What do remote assistants do?

Remote assistants are known for their versatility and ability to handle a vast array of tasks, making them an invaluable asset for many businesses. By taking on a range of responsibilities, remote assistants allow you to focus on your core tasks, driving growth and innovation, maximizing productivity, and allowing for a greater work-life balance.

Given their wide-ranging skill sets and adaptability, remote assistants typically handle various roles and responsibilities:

1. Managing calendars

Remote assistants often play a vital role in managing calendars for busy professionals. They ensure that all appointments, meetings, and events are accurately scheduled, avoiding any potential conflicts. This requires strong organizational skills, attention to detail, and the ability to work with various calendar management tools and platforms.

2. Scheduling appointments

In addition to managing calendars, remote assistants are responsible for scheduling appointments with clients, team members, and other stakeholders. This involves coordinating with multiple parties, taking into account their availability and preferences, and finding a suitable date and time. Remote assistants must be excellent communicators and adept at juggling multiple tasks simultaneously to ensure seamless scheduling.

3. Organizing and responding to emails

Managing emails is another crucial responsibility of a remote assistant. They sort, prioritize, and respond to incoming messages on behalf of their clients, ensuring that important correspondence is addressed promptly and efficiently. This task requires exceptional communication skills, a keen eye for detail, and the ability to identify urgent emails or high-priority tasks quickly.

4. Conducting research and compiling data

Remote assistants are often tasked with conducting research on various topics and compiling relevant data for their clients. This could involve market research, competitor analysis, or gathering information for a presentation or report. Remote assistants must possess strong analytical skills and the ability to synthesize information from multiple sources to deliver accurate and insightful results.

5. Creating presentations

Creating visually engaging and informative presentations is another common task assigned to remote assistants. They may be required to design PowerPoint or Keynote presentations, create infographics, or develop other visual aids to support their clients’ objectives. This requires proficiency in design software, a keen eye for aesthetics, and the ability to present complex information in a clear and concise manner.

6. Editing documents and spreadsheets

Remote assistants are often tasked with editing and formatting documents and spreadsheets to ensure accuracy, consistency, and professionalism. This may involve proofreading content, correcting grammar and spelling errors, formatting text and tables, and ensuring adherence to brand guidelines or specific style guides. Attention to detail, strong writing skills, and proficiency in word processing and spreadsheet software are essential for this role.

7. Managing social media accounts

Remote assistants are increasingly taking on the responsibility of managing social media accounts for their clients. This involves creating and scheduling engaging content, monitoring and responding to comments and messages, and analyzing performance metrics to optimize social media strategies. Remote assistants must be familiar with various social media platforms and possess excellent communication and content creation skills.

8. Coordinating travel arrangements

Another task remote assistants often play a crucial role in is coordinating travel arrangements for their clients. This includes booking flights, hotels, transportation, and managing itineraries to ensure a smooth and hassle-free travel experience. Remote assistants must be detail-oriented, able to work with various booking platforms, and skilled at handling last-minute changes or emergencies.

9. Providing customer support

At busy customer-centric organizations, remote assistants may be responsible for providing customer support by addressing inquiries, resolving issues, and managing feedback. This involves interacting with customers via email, phone, or live chat. They also may be the first point of contact for customers, so remote assistants excel in problem solving, communication, and professionalism.

10. Automating and optimizing workflows

Another valuable skill remote assistants bring to the table is their ability to automate and optimize business processes and workflows. By streamlining repetitive tasks and eliminating bottlenecks, they help improve overall efficiency and productivity within an organization. Remote assistants may use various tools and software, such as project management systems, automation platforms, or custom scripts, to achieve this goal. They should possess a keen understanding of their client’s business processes and be able to identify areas for improvement, making data-driven recommendations for enhancing performance.

Why are remote assistants in high demand?

The popularity of remote assistants has surged in recent years due to several factors:

  • The rise of remote work and digital technologies.
  • The need for cost-effective, flexible, and reliable support.
  • The desire for improved productivity and efficiency in businesses.

This high demand is driven by companies and executives now recognizing the inherent value that remote assistants bring to the workplace. And by hiring for a remote position, you gain access to a wider pool of talent, reduce overhead costs, and encourage greater success for yourself and your organization.

What are the benefits of hiring a remote assistant?

Now that you know what remote assistants do and why they’re so popular in the modern workplace, it’s time to consider how they can directly benefit you and your organization.

Hiring a remote assistant can bring numerous advantages to your business, including:

1. Cost-effective

Remote assistants are often more affordable than hiring in-house staff, as they’re usually paid on a per-project or hourly basis. This eliminates expenses related to office space, equipment, and employee benefits.

2. Flexible

Remote assistants can work on a flexible schedule, providing support during peak hours or as needed. This adaptability allows you to scale your business operations without committing to full-time employees.

3. Reliable

A skilled remote assistant can provide consistent, high-quality work that meets or exceeds your expectations, ensuring that your business runs smoothly. Having a reliable assistant will make tackling your workload a whole lot easier.

4. Improved productivity

By delegating tasks to a remote assistant, you free up your time to focus on essential tasks, driving your business forward and improving overall productivity. By delegating tasks such as data entry, scheduling, and research to remote assistants, you can focus on more important tasks that require your expertise and increase your productivity.

5. Increased efficiency

Remote assistants can help streamline your workflows by automating repetitive tasks and optimizing processes to enhance efficiency. Given their technical knowledge and organizational skills, they’re always looking for ways to improve efficiency in systems, in processes, and between departments.

6. Better work-life balance

Hiring a remote assistant can greatly improve your work-life balance. By delegating tasks to a remote assistant, you can focus on more important tasks and reduce your workload. Plus, they’ll help you manage your monthly schedule and handle administrative tasks, giving you more time to focus on your personal life. 

How to hire a remote assistant

Hiring the right remote assistant can be a game-changer for your business – but hiring the right candidate isn’t as easy as you think.

The most efficient way to add a remote assistant to your team is through Persona. We rigorously vet our candidates so you don’t have to. All you have to do is let us know what you need in an assistant, and we’ll match you up with the perfect fit! We know the hiring process can be exhausting, so we’re eager to offer you the quickest and easiest way to hire a remote assistant.

But, if you’d like to hire by yourself and you’re sure you want to go it alone, we’ve outlined the hiring steps below to set you up for success.

To ensure you’re hiring the best remote assistant, it’s important to thoroughly vet candidates by reviewing their qualifications, experience, abilities, and references. It can be difficult to ensure you’re hiring the best candidate, as the market for the position is constantly expanding and the pool of applicants is rapidly growing.

With so many new candidates on the scene, you will need to make sure you know exactly what you’re looking for in each application so you don’t miss out on your best candidates. The hiring process is going to take time, and by setting your expectations at the beginning of the process, you can avoid mistakes that may cause delays or have you start over from the top.

Follow these steps to find the best fit for your needs:

1. Define your needs

Identify the tasks you want your remote assistant to handle and the skills required for the job. This will give you a better idea of your own expectations for the position and encourage you to consider how you’d like them to help you and what impact it will have on your own work. It will also help you narrow down the pool of candidates later and make the hiring process more efficient.

2. Create a job description

Craft a detailed job description that includes the roles and responsibilities of the remote assistant, required qualifications, and any specific software or tools they should be familiar with. Include as much detail as possible, as this will help attract the right candidates with the preferred skill set and set clear expectations from the start.

3. Interview candidates

Once you’ve gathered a list of qualified candidates, conduct interviews to assess their skills, experience, and compatibility with your working style. Prepare a list of relevant questions that cover their background, problem-solving abilities, and communication skills. Consider what you’re looking for in a remote assistant and what type of questions (behavioral, situational, or open ended) will work best to get you the information you need in the interview.

4. Assess the candidates

As part of the interview process, you may want to craft an assessment for the shortlisted candidates to complete. Assessments are crucial in determining a candidate’s skills, abilities, and potential for the role outside of their resume. They provide a more objective evaluation of the candidate’s qualifications, which can help in making informed hiring decisions. Depending on the type of work you’re hiring for, you may need to develop different assessments to cover specific skills.

5. Contact references

It is important to contact references before hiring someone to ensure that the candidate has a reliable work history and positive feedback from previous employers. This helps to avoid potential issues such as poor job performance, attendance problems, or behavioral issues. Checking references can also provide valuable insights into the candidate’s work ethic, communication skills, and ability to work well with others. Taking the time to contact references is a crucial step in the hiring process that can help ensure a successful and productive working relationship.

6. Select the right person for the job

After interviewing candidates, evaluate their skills, experiences, and how well they align with your needs. Consider conducting a trial period to gauge their performance before making a final decision.


Simply put, hiring a remote assistant is an effective strategic move for your business, allowing you to improve productivity and efficiency while keeping costs in check. By defining your needs, creating a clear job description, and selecting the right candidate, you can enjoy the benefits of having a skilled remote assistant as an essential part of your team.

There’s really no easier way to hire a remote assistant than through Persona. Once you contact us and tell us exactly what you’re looking for in an assistant, we’ll match you with a worker specifically chosen based on your needs within 48 hours.

This personalized match from Persona ensures you’re getting exactly what you need from your assistant, and the quick process allows them to get to work right away. It couldn’t be easier: save time, money, and effort by leaving the hiring process to us. 

If you’re set on hiring yourself, make sure you’re prepared for the process as outlined above, as you will need to dedicate time and effort to ensure you’re bringing on the best candidate possible.

No matter the process, hiring a remote assistant is the smartest investment you can make – and, after all, aren’t you trying to work smarter?

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