The A-Zs of Hiring Glossary

Staff Augmentation

What is Staff Augmentation?

Staff Augmentation refers to a type of outsourcing strategy where a company hires additional staff, usually on a temporary basis, to supplement its existing workforce. In this model, the company retains control over the management and direction of the project, while the staff augmentation provider supplies the necessary talent to complete the project.

Staff augmentation is often used when a company needs to quickly ramp up its workforce to meet a short-term demand, or when it lacks the expertise to complete a particular project in-house. It can also be a cost-effective way to access specialized skills and knowledge, without the expense of hiring full-time employees.

Examples of staff augmentation roles include software developers, data analysts, project managers, and customer service representatives.

What is staff augmentation?

Staff augmentation refers to the process of hiring temporary or contract workers to supplement your existing workforce. These workers are typically hired for a specific project or period of time and are not considered full-time employees. Staff augmentation can help companies quickly and efficiently fill skill gaps, increase productivity, and reduce costs.

How does staff augmentation work?

Companies can work with staffing agencies or directly hire contract workers to augment their staff. The process typically involves identifying the specific skills and experience needed for a project or task, and then finding the right workers to fill those roles. Once hired, these workers are integrated into the existing team and work alongside full-time employees to complete the project or task.

Staff Augmentation Dos And Donts


  • Define clear job descriptions and expectations for the augmented staff.
  • Ensure that the augmented staff is properly trained and equipped to perform their roles.
  • Establish open communication channels to facilitate collaboration and timely feedback.
  • Set up performance metrics to measure the effectiveness and productivity of the augmented staff.
  • Provide a supportive work environment that fosters teamwork and inclusivity.


  • Do not treat augmented staff as replaceable resources without investing in their development and well-being.
  • Do not ignore the cultural and language barriers that may hinder effective communication with the augmented staff.
  • Do not compromise the quality and security of your projects by hiring unqualified or unvetted augmented staff.
  • Do not overlook the legal and regulatory requirements that may apply to the employment of augmented staff.
  • Do not assume that staff augmentation is always the best solution for your business needs, as it may not always be cost-effective or sustainable.
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