
Mexico
Aketzali O.
Technical Customer Service
- IT operations and support professional with experience in remote troubleshooting, incident resolution, QA, and shift leadership for enterprise environments including TCS, Toyota, and Eli Lilly.
- Ideal for companies seeking to improve helpdesk performance, streamline IT operations, and boost customer satisfaction with data-driven support strategies.
- Improved service delivery by maintaining a 97% customer satisfaction score, boosting desk efficiency by 35%, and increasing customer satisfaction by 40% through custom training and performance tracking.

Mexico
Victoria A.
Marketing
- Marketing and brand support professional with experience across fashion, beauty, wellness, and consumer retail, including roles at ELLE México, Hewlett‑Packard, and Alt Creative Agency.
- Ideal for clients seeking support with brand marketing, retail partnerships, event execution, and social media strategy that blends creativity with operational reliability.
- Improved social performance by driving a 60%+ increase in engagement for an emerging fashion brand through platform‑specific content strategy, analytics, and trend‑driven optimization.

Brazil
Lucas F.
Design
- Multidisciplinary designer with 8+ years of experience delivering brand identities, digital visuals, and front-end design for agencies, startups, and international clients.
- Ideal for companies seeking a versatile creative who can own brand systems, drive performance through design, and collaborate across functions to bring ideas to life.
- Led brand development projects from strategy and naming to full identity systems and campaign rollouts, working both independently and in creative teams.