The A-Zs of Hiring Glossary

Shift-based Staffing

What is Shift-based Staffing?

Shift-based staffing is a method of scheduling employees to work in shifts, rather than traditional 9-5 schedules. This type of staffing is commonly used in industries that require round-the-clock coverage, such as healthcare, manufacturing, and customer service.

Shift-based staffing allows companies to ensure that there is always someone available to perform critical tasks, while also providing flexibility for employees to work at different times of the day. This type of staffing can also help companies save money on labor costs, as they can schedule fewer employees during slower periods and more during peak hours.

In the context of NLP, shift-based staffing can also refer to the scheduling of machine learning models to work in shifts, allowing for continuous processing of data and improving overall efficiency.

Why is shift-based staffing important?

Shift-based staffing is important because it allows businesses to operate 24/7, maximizing productivity and profitability. It also allows for flexibility in scheduling and can help ensure that there are enough staff members available during peak hours.

What are some common types of shift-based staffing?

Some common types of shift-based staffing include fixed shifts, rotating shifts, split shifts, and on-call shifts. Fixed shifts involve employees working the same hours each day, while rotating shifts involve employees working different shifts on a set schedule. Split shifts involve employees working part of a shift in the morning and part in the evening, while on-call shifts require employees to be available to work at any time if needed.

Shift-based Staffing Dos And Donts


  • Do have a clear understanding of your staffing needs and requirements before creating a shift schedule.
  • Do create a fair and balanced shift schedule that takes into account employee availability and preferences.
  • Do communicate shift schedules to employees in a timely manner, and allow for swaps and changes when necessary.
  • Do track employee attendance and punctuality to ensure that shifts are being adequately covered.
  • Do provide adequate training and support for employees to ensure they can perform their duties effectively and safely.
  • Do regularly review and update the shift schedule to ensure it is meeting the needs of the business and employees.


  • Don’t create a shift schedule without first consulting with employees and taking their needs and preferences into account.
  • Don’t rely too heavily on a few employees to cover multiple shifts, as this can lead to burnout and decreased productivity.
  • Don’t ignore employee requests for time off or schedule changes, as this can lead to dissatisfaction and high turnover.
  • Don’t forget to factor in breaks and rest periods for employees when creating the shift schedule.
  • Don’t schedule employees for shifts they are not qualified or trained to perform.
  • Don’t forget to regularly monitor and evaluate the effectiveness of the shift schedule to ensure it is meeting your business needs.
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