Feb 12 - 17
Brazil
Viktor S.
Customer Success
- Customer success and account management professional with 6+ years supporting SaaS, e-commerce, fintech, and marketplace businesses.
- Ideal for companies seeking a Customer Success or Account Manager to drive retention, expansion, and revenue across complex accounts.
- Proven key account manager at scale, managing 35–50 high-value seller accounts generating $300K+ in monthly GMV, with a strong focus on retention, expansion, and revenue growth.
- Drove measurable growth at Shopee, managing 50+ merchant accounts and achieving +18% revenue growth through upselling, listing optimization, and close collaboration with marketing and operations.
- Strong onboarding and enablement impact, including independently creating and running a seller webinar that tripled weekly subscriptions (10 → 30) and significantly improved time-to-value.
Brazil
Nicole M.
Executive Assistance
- Senior executive assistant with 10+ years supporting C-suite leaders in U.S. and Brazilian companies.
- Ideal for executive assistant roles requiring senior-level judgment, complex coordination, and reliable operational ownership in fast-moving organizations.
- Trusted strategic partner to executives (CEO, COO, CSO), acting as a central coordination hub: prioritizing requests, managing approvals, tracking action items, and protecting leadership focus on high-impact work.
- Highly skilled in complex, high-volume calendar management, coordinating scheduling across 20+ stakeholders while proactively resolving conflicts.
- Broad operational and administrative scope, supporting workflows across finance, HR, contracts, renewals, PTO tracking, documentation, and internal systems with strong accuracy and follow-through.
Chile
Sebastián G.
Marketing
- Growth marketing and performance leader with 10+ years scaling startups across SaaS, fintech, and digital platforms.
- Ideal for growth leadership roles requiring full-funnel ownership, experimentation, and hands-on execution.
- Stepped in as Interim CEO to lead a full company relaunch, improving revenue performance, retention, and overall efficiency.
- Strong B2B growth marketing experience, owning demand generation end to end: paid media, SEO/SEM, content, email marketing, website optimization, and performance analysis in complex sales cycles.
- Proven ability to build growth engines from zero, including doubling qualified leads and delivering first inbound pipelines for newly launched products and brands.