Mar 25 - Mar 31
Colombia
Pia C.
Customer Success
- Customer Success Manager with 6+ years of experience managing large client portfolios and communities, driving retention, engagement, and scalable success programs.
- Managed 200+ client accounts and communities of 5,000+ users, owning the full customer lifecycle from onboarding through engagement, retention, and long-term success.
- Delivered strong retention outcomes, achieving NPS 80 through structured feedback loops, proactive engagement strategies, and continuous experience improvements.
- Designed and implemented scalable workflows using Airtable, n8n, Slack, and Google Sheets, automating onboarding, feedback analysis, and operational processes to reduce manual work and improve visibility.
- Built and led customer success and employability programs, partnering with 50+ companies to deliver mock interviews, workshops, and structured follow-ups that improved user outcomes.
- Ideal for Customer Success Manager, Community Lead, or Program Manager roles in SaaS, edtech, or mission-driven organizations focused on retention and scalable user engagement.
Colombia
David H.
Marketing
- Senior SEO & Growth Strategist with 10+ years of experience driving organic growth, technical SEO, and data-driven performance across B2B and high-ticket industries.
- Owned full SEO programs including audits, keyword strategy, content architecture, link building, and performance tracking across multiple domains and markets.
- Scaled complex SEO environments, managing and optimizing 45+ websites post-M&A, improving visibility, local rankings, and organic traffic across regions.
- Strong technical SEO and development capability, with hands-on experience in Python, HTML/CSS/JS, APIs, and CMS platforms (WordPress, Shopify, Webflow).
- Built high-authority backlink profiles through digital PR and partnerships, securing placements in major publications (e.g., Forbes, Fortune, Nature-level outlets).
- Ideal for SEO Strategist or Growth Marketing roles in B2B, SaaS, or high-ticket environments where organic growth is a core driver.
Philippines
Giesell F.
Procurement
- Procurement & Supply Chain Specialist with 6+ years of experience managing purchasing, vendor relationships, and inventory operations in fast-paced, high-volume environments.
- Manages end-to-end procurement operations, owning purchasing workflows from requisition through delivery, ensuring timely fulfillment and accurate order execution in high-volume environments.
- Drives cost efficiency through vendor negotiation and supplier management, improving pricing, availability, and terms while maintaining strong long-term relationships.
- Coordinates logistics and order fulfillment across teams, aligning procurement, sales, and finance to ensure smooth delivery timelines and operational continuity.
- Hands-on experience with NetSuite (Oracle ERP) and inventory systems, using data and reporting to support forecasting, reconciliation, and purchasing decisions.
- Ideal for Procurement Specialist, Purchasing, or Supply Chain roles requiring cost control, vendor coordination, and operational precision.