
Philippines
Candace B.
Customer Success
- Account Manager & Customer Success professional with experience managing key client portfolios, driving retention, and maintaining 0% churn through structured, proactive account management.
- Owned the full account lifecycle post-sale, including onboarding, account growth, retention, and ongoing client support, ensuring long-term partnership stability.
- Maintained highly structured CRM records, documenting interactions, tracking account health, and ensuring clear visibility into client status and performance.
- Prepared weekly account performance and health reports, providing actionable insights to support retention strategies and internal decision-making.
- Hands-on experience supporting e-commerce operations, including product listings, SEO updates, inventory coordination, and order processing using Shopify and NetSuite.
- Ideal for Account Manager, Customer Success Manager, or Client Success roles in SaaS, e-commerce, or platform-based businesses focused on retention and long-term client value.

Ecuador
Claudia F.
Marketing
- Performance Marketing & Paid Media Manager with 4+ years of experience driving revenue growth through multi-channel campaigns across B2B and e-commerce clients.
- Primary client lead managing accounts with up to $50K/month in ad spend, owning strategy, execution, reporting, and client communication while maintaining strong retention.
- Delivered measurable performance impact, improving conversion rates by 35% and revenue by 45% through cross-channel optimization and funnel improvements.
- Strong data-driven operator, executing A/B testing, CRO initiatives, and user behavior analysis to continuously improve campaign performance and ROI.
- Hands-on across the full paid media stack, including Google Ads, Meta Ads, LinkedIn Campaign Manager, TikTok Ads, and emerging platforms.
- Ideal for Performance Marketing Manager, Paid Media Strategist, or Growth Marketing roles in agencies, SaaS, or high-growth environments.

Colombia
David P.
Business Development
- Operations & Business Development professional with 10+ years of experience managing construction projects, client relationships, and technical sales across complex environments.
- Managed full construction project lifecycles, including budgeting, scheduling, vendor coordination, contract management, and resource allocation across multiple stakeholders.
- Comfortable in technical environments, with working knowledge of construction and engineering concepts and hands-on experience with tools such as AutoCAD, SketchUp, and BIM platforms.
- Operationally structured and systems-driven, using HubSpot, Salesforce, and Asana to manage pipelines, track leads, and coordinate project workflows.
- Leadership experience as Chief of Operations, overseeing business strategy, partnerships, marketing initiatives, and client acquisition efforts.
- Ideal for Business Development, Technical Sales, or Client Solutions roles where bridging technical expertise with client-facing communication is critical.