Feb 25 - Mar 3
Philippines
Tiffany H.
E-Commerce Operations
- E-commerce operations and executive support professional with 3+ years across Amazon, eBay, Shopify, and backend systems.
- Ideal for brands needing a Marketplace Operations Specialist focused on listing accuracy and order precision.
- Maintained 98–100% listing accuracy through SKU and stock audits.
- Reduced stock discrepancies by 20% via warehouse reconciliation and cross-team coordination.
- Managed 50+ daily inquiries with 95% satisfaction and reduced escalations by 40%.
Brazil
Victoria M.
Customer Success
- Customer success professional with 2+ years supporting global SaaS users in high-volume, multi-channel environments.
- Ideal for SaaS startups needing a Customer Success Specialist who can own onboarding, support, and documentation end-to-end.
- Handled up to 100 daily tickets across billing, troubleshooting, and feature guidance.
- Led proactive onboarding and live user sessions, guiding adoption and improving customer satisfaction and long-term retention.
- Strong QA contributor, surfacing product issues and collaborating with engineering teams.
Philippines
April T.
Marketplace Operations
- E-commerce operations specialist with 15+ years managing high-volume marketplace workflows across Amazon, eBay, and major UK/US/AU retailers.
- Ideal for companies needing a Marketplace or E-Commerce Operations Manager focused on listing precision, order accuracy, and account health protection.
- Deep expertise in FBA shipments, SKU audits, keyword optimization, A+ content, and seller performance metrics.
- Strong end-to-end order lifecycle management, reducing returns and preventing “Item Not Received” (INR) claims through tracking reconciliation.
- Extensive ERP, warehouse, and SLA coordination experience across international supply chains.