Dec 10 - Dec 16
Philippines
Jenny S.
Generalist
- Executive assistant and operations specialist with 6+ years supporting global teams across calendar management, inbox handling, research, meeting prep, and process coordination.
- Ideal for companies seeking a proactive EA or operations specialist with experience in e-commerce, team leadership, and content coordination.
- Strong background in marketplace operations and seller onboarding (MIRAKL SaaS), with an 80% onboarding success rate and hands-on experience in SKU review, data cleansing, and listing management.
- Led guest services and team coordination for top-performing Airbnb/VRBO/FlipKey listings, managing a team of 7–8 staff and end-to-end guest communication across channels.
- Skilled in social media support using Hootsuite, Later, Canva, and CapCut for scheduling, content creation, and engagement tracking.
- Broad technical toolkit including Notion, Asana, Monday.com, Trello, Apollo, Zoho, Salesforce, Xero, OpenPhone, Calendly, and customer service platforms like Zendesk and Slack.
Brazil
João D.
Customer Service
- Senior Support Analyst with 4+ years in Live Ops, managing operational queues, producing real-time reports, escalating technical issues, and supporting global users across in-person, online, and gaming platforms.
- Ideal for companies seeking tech-savvy support leads, with proven Live Ops experience, AI QA exposure, and cross-platform troubleshooting capabilities.
- Technical support expert across all major systems (Windows, macOS, Linux, iOS, Android), with hands-on experience repairing hardware, troubleshooting software, and resolving issues in high-volume, ticket-based environments.
- Experience in AI QA and data operations, including annotation, quality assurance, and workflow optimization—plus development of internal tools to streamline support processes and improve ticket efficiency.
- Team contributor and process leader, overseeing onboarding, training, daily schedules, and shift transitions to ensure seamless support coverage and maintain service standards.
- Proficient with support tools and cloud platforms, including ticketing systems, knowledge bases, and real-time reporting dashboards.
Philippines
Pat H.
Administration
- Healthcare virtual assistant with 3+ years supporting medical practices through patient scheduling, insurance checks, billing, and payment posting.
- Ideal for clinics seeking a reliable, detail-oriented VA to manage backend admin, support patients, and streamline medical office operations.
- Proficient in CrystalPM (EHR) with hands-on experience managing electronic records, claims, and HIPAA-compliant documentation.
- Certified Healthcare Virtual Assistant (Hello Rache) and HIPAA-certified, with a strong foundation in medical admin and patient support.
- Former pharmaceutical rep with excellent communication, patient education, and provider engagement skills.
- Experienced in supervising other VAs and supporting high-volume operational workflows.