Apr 7 - Apr 14
Mexico
Sofia Y.
Technical Project Management
- Led teams across IoT, FinTech, and real estate sectors with proven success in establishing PMO and developing Agile methodologies.
- Achieved 95% on-time project completion rate, 11% increase in Customer Satisfaction Score, and 30% reduction in project delivery time.
- Successfully integrated AI features with suggested replies, summaries, and sentiment analysis, driving 15% increase in agent productivity.
- Directed $300K fintech regularization project, secured $84M+ in debt financing, and managed budgets up to $500K.
- Proficient in Python, SQL, Tableau, JIRA, APIs, Notion, MS Office, G Suite, Asana, Slack, Monday.com, Smartsheet, Power BI, and Zendesk.
Spain
Juana K.
Executive Assistance
- Provided high-level support to executives at a world-renowned architecture firm, supported by her exceptional Collaboration (97%) and Motivation (95%) scores.
- Managed business operations for creative agencies supporting CEOs and founders across two continents, leading teams of 30+ employees.
- Coordinated the award-winning El Salvador Pavilion project for the Dubai Expo.
- Trilingual professional with C2 proficiency in English and French, B2 in Spanish, and A2 in Arabic.
Philippines
Carmel O.
Accounting
- Built her career at EY, BDO Unibank, and Security Bank Corporation before specializing in US tax compliance and financial reporting.
- Successfully managed tax teams providing guidance on US tax compliance, financial reporting, and regulatory best practices.
- Conducted in-depth financial modelling, cash flow forecasting, and risk assessment for high-value corporate clients.
- Scored in the top 10% of our AI-proof problem solving assessment, demonstrating exceptional analytical capabilities.
- Leveraged enterprise risk management experience to identify tax optimization opportunities and mitigate compliance risks, demonstrating exceptional composure under pressure (84% Reliability and Resilience scores).
Venezuela
Vanessa O.
Operations
- Built operational excellence foundation at Credit Suisse and KPMG before expanding into tech and support operations.
- Enhanced customer satisfaction and reduced response times by training and maintaining AI chatbot systems for accurate customer query resolution.
- Reduced refund requests by 25% through solution-oriented customer service approaches, achieving 98% customer satisfaction rate.
- Demonstrated remarkable capabilities in our internal evaluations with an 85% Problem Solving score in our AI-proof assessment, 93% Motivation score reflecting exceptional drive, and 100% Collaboration score indicating superior teamwork abilities.