Looking for operations help?

We’re the leading provider of remote operations talent.

We provide talent to top Silicon Valley startups and Fortune 500 companies.
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Just a few of the great companies we’ve worked with

Here’s what our clients say about us

She is AMAZING. I have nothing but positive feedback to share on her. In fact, I've been thinking about getting another one if you can find more like her.
Jason Shapiro
Founder at eighty2i
My assistant is great. She's hard-working, smart, diligent, and creative in problem-solving. We've also really enjoyed her personality and friendliness.
Taylor West
Chief of Staff at New Approach PAC
I'm a startup with unpredictable, mostly-urgent needs, and a limited budget. Through Persona I can hire talent that I know will be smart, trainable, diligent, and affordable in a matter of weeks without any of the normal hiring and employment hassle. The core team is also super responsive. Persona is a no-brainer.
Maddy Nguyen
Founder of TalentDrop
I'm not saying this because I was asked to give a testimonial... I'm saying this because it's true: The Persona process has provided tangible value for remarkably low effort and great value. We essentially plugged in a top tier team member with a phenomenal effort and output in a few days.
Gardner Loulan
Cofounder of REACH
My assistant has exceeded our expectations in every respect. We tell her what we need and she just figures it out and gets it done without any handholding. The value we are receiving is incredible.
Chris Olin
Head of Finance, NVE Experience Agency
Persona has been game-changing for us! We now hire all of our remote administrative roles through them because the quality of the talent is so much higher than when we try to recruit for these roles ourselves.
Julie Nguyen
CEO of Methodology
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What Are Business Operations Assistants?

Business operations assistants are professionals who specialize in managing and streamlining various aspects of a company’s day-to-day operations. They ensure that processes run smoothly, resources are allocated efficiently, and the business stays on track towards its goals. Business operations assistants play a crucial role in enhancing productivity and the overall success of businesses and professionals.

Managing business operations effectively is a significant challenge for many professionals. With the increasing complexity of business processes, ever-growing competition, and the need for efficiency, it is essential to address this issue effectively to ensure success and growth. A virtual executive assistant can provide a more efficient and effective solution, helping executives, busy professionals, and entrepreneurs improve their output while becoming more productive, successful, and fulfilled.

What Are The Benefits Of Hiring A Virtual Executive Assistant For Business Operations?

Hiring a virtual executive assistant for business operations can bring numerous benefits to your professional life or business. Their expertise, skills, and experience can lead to improved productivity, efficiency, and overall success. Here are some specific examples of tasks and responsibilities that a virtual executive assistant can handle related to business operations:

1. Streamlining Processes

A virtual executive assistant can help identify inefficiencies in your current processes and suggest improvements to streamline them. They can also assist in implementing new systems or tools to ensure smooth and efficient operations.

2. Managing Projects

Virtual executive assistants can help you manage projects by coordinating with team members, tracking progress, and ensuring deadlines are met. They can also assist in creating project plans and allocating resources effectively.

3. Financial Management

From managing budgets to tracking expenses, a virtual executive assistant can help you stay on top of your business’s financial health. They can also assist with invoicing, financial reporting, and other finance-related tasks.

4. Vendor and Supplier Management

A virtual executive assistant can help you manage relationships with vendors and suppliers, ensuring that you receive the best products and services at competitive prices. They can also handle communications, negotiations, and contract management.

5. Customer Service

Virtual executive assistants can assist with customer service tasks, such as responding to inquiries, handling complaints, and providing support. This can help improve customer satisfaction and build long-lasting relationships.

6. Scheduling and Calendar Management

By managing your schedule and appointments, a virtual executive assistant can help you stay organized and focused on your priorities. They can also coordinate meetings, events, and travel arrangements.

7. Administrative Support

A virtual executive assistant can handle various administrative tasks, such as data entry, document management, and correspondence, allowing you to focus on more strategic aspects of your business.

How to Improve Business Operations with a Virtual Executive Assistant

A virtual executive assistant can help professionals and businesses better manage their business operations through various tools, strategies, and techniques. Here are some steps to enhance your business operations with a virtual executive assistant:

Step 1: Assess Your Needs

Identify the areas of your business operations that need improvement or support. Determine the tasks and responsibilities that a virtual executive assistant can handle to help you achieve your goals.

Step 2: Set Clear Expectations

Establish clear expectations for your virtual executive assistant, including their roles, responsibilities, and performance metrics. This will help ensure a smooth working relationship and enable them to deliver the desired results.

Step 3: Establish Communication Channels

Ensure that you have effective communication channels in place to stay connected with your virtual executive assistant. This can include email, phone calls, video conferences, and project management tools.

Step 4: Provide Access to Necessary Tools and Resources

Equip your virtual executive assistant with the necessary tools and resources to perform their tasks efficiently. This may include access to software, databases, and company documents.

Step 5: Monitor Progress and Provide Feedback

Regularly review the work of your virtual executive assistant and provide constructive feedback to help them improve and grow. This will also help ensure that their work aligns with your business objectives.

Frequently Asked Questions about Business Operations Virtual Executive Assistants

Here are some common questions and concerns about hiring a virtual executive assistant for business operations, along with clear and concise answers to help you make an informed decision.

What tasks can a virtual executive assistant handle related to business operations?

A virtual executive assistant can handle a wide range of tasks related to business operations, including streamlining processes, managing projects, financial management, vendor and supplier management, customer service, scheduling and calendar management, and administrative support.

How can a virtual executive assistant help improve my business operations?

A virtual executive assistant can help improve your business operations by identifying inefficiencies, implementing new systems and tools, managing projects and resources effectively, and providing support in various areas, such as finance, customer service, and administration. This can lead to increased productivity, efficiency, and overall success.

How do I ensure a successful working relationship with my virtual executive assistant?

To ensure a successful working relationship with your virtual executive assistant, set clear expectations, establish effective communication channels, provide access to necessary tools and resources, monitor progress and provide feedback, foster a collaborative environment, and continuously evaluate and optimize their performance.

How does Persona ensure the quality of their virtual executive assistants?

Persona uses a rigorous vetting process, hiring only 0.1% of applicants to ensure that every virtual executive assistant is truly exceptional. Our hiring process includes assessments in writing ability, communication, problem-solving, and reliability, as well as a personality assessment to ensure a good fit for the role.

Qualities we look for in generalists talent

World class problem-solving ability
Strong organizational and project management abilities
Reliability and attention to detail
Superb communication skills and writing ability
Professionalism and good judgement
Great collaboration skills
What is the pricing?

Priced to your needs

Talk with a specialist to get a quote

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Persona is a flexible talent solution

In our experience, the best assistant/client relationships are the result of close, consistent work. We find that having a full-time, dedicated assistant results in the highest satisfaction rate for our clients. Therefore, we only offer full-time, fully dedicated assistants.

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